Fees
This is the schedule of fees for the 2022 school year.
Bookings
Bookings are essential as staffing is based on bookings to ensure the appropriate child to educator ratio. Where possible we prefer ongoing regular bookings to enable planning. However, we try to accommodate casual bookings as much as possible but this may not always be possible depending on available places and staffing. It is best to book as soon as you think you may need care for your child/ren and cancel if necessary.
Bookings must be made by the following times or a casual fee rate will be charged.
Before school care
By no later than 8.30am the day prior to the booking.
After school care
By no later than 5.30pm the day prior to the booking.
Vacation care/pupil free days
By no later than 8.30am the day prior to the booking.
Permanent and casual bookings can be made using My Family Lounge online or the app.
Cancellations
Bookings cancelled more than 24 hours in advance will be credited to your account for the following week.
Cancellations must be made by the following times to be credited to your account:
Before school care
By no later than 8.30am the day prior to such booking.
After school care
By no later than 5.30 pm the day prior to such booking.
Vacation care/pupil free days
By no later than 8.30am the day prior to such booking
No notification of a cancellation or a cancellation after these times will result in the session being recorded as an absence and the full session fee will be charged. In addition, a $5 fee will be charged.
Absences
Absences may still attract the Centrelink Childcare Subsidy (CCS). Each child is eligible to receive Centrelink Childcare Subsidy for 42 absences each financial year, for any reason and without proof of circumstances. However, after the 42 absence days only absences which meet the additional absence criteria will attract CCS.
Additional absence reasons are:
- the child, the individual who cares for the child, the individual’s partner or another person with whom the child lives is ill
- the child is attending preschool
- alternative arrangements have been made on a pupil-free day
- the child has not been immunised against a particular infectious disease, the absence occurs during an immunisation grace period and a medical practitioner has certified that exposure to the infectious disease would pose a health risk to the child
- the absence is because the child is spending time with a person other than the individual who is their usual carer as required by a court order or a parenting plan
- the service is closed as a direct result of a period of local emergency
- the child cannot attend because of a local emergency (for example, because they are unable to travel to the service), during the period of the emergency or up to 28 days afterwards, or
- the individual who cares for the child has decided the child should not attend the service for up to 7 days immediately following the end of a period of local emergency.
Damage to equipment
We recognise that items will be damaged as part of normal wear and tear. However, intentional damage to items that cannot be attributed to fair wear and tear, may result in replacement or repair costs being charged to the parent’s/carer’s account.
Payments
To ensure our service remains viable, it is essential that fees are paid one week in advance. Bookings cancelled more than 24 hours in advance will be credited to your account for the following week. Accounts are issued weekly.
To reduce administrative burden and maintain low overheads, payments must be made by direct debit. To establish a direct debit account please complete this form (PDF, 226KB) and email it to oshc@fhsspandc.online or provide it to the OSHC Coordinator at the OSHC office.
Fees outstanding for more than two weeks may result in enrolment being terminated until fees are paid. This may mean your child needs to go on a waiting list, re-attending the service when a place becomes available.
A debt collection agency will be appointed to recover monies outstanding for more than 4 weeks.
If you have any concerns with paying your account, please contact the OSHC Coordinator.